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What is the NDIS?

The National Disability Insurance Scheme (NDIS) is an Australian government program that provides funding to people with permanent and significant disabilities to access supports and services — including assistive technology (AT) equipment.

How Caremax Can Help

As a registered NDIS provider, Caremax can supply a wide range of NDIS-approved assistive technology products directly to participants. We work with participants, carers and occupational therapists to identify the right equipment and process funding claims correctly.

  • We accept NDIS plan-managed and agency-managed funding
  • We can provide quotes for AT assessments and OT recommendations
  • Our team can assist with the paperwork and approval process
  • We stock a wide range of approved assistive technology products

Eligible Product Categories

How to Purchase with NDIS Funding

  1. Check your plan

    Review your NDIS plan to confirm you have funding in the Assistive Technology (AT) support category.

  2. Get an OT recommendation

    The OT decides what is needed. Low-cost, low-risk items can usually be bought straight from the budget; higher-cost or more complex equipment usually needs an Occupational Therapist (OT) assessment and funding approval first. We can connect you with our allied health team.

  3. Request a quote

    Add the equipment to your cart and choose Request a quote, or get in touch. We'll email a formal quote with the product details and NDIS support item numbers.

  4. Approve the quote, and we invoice whoever pays

    Once the funding is approved, approve the quote by replying to our email. We then invoice whoever pays: the plan manager (plan managed), the NDIS (agency managed), or the participant, who claims it back from the NDIS (self managed). There is nothing to pay on the website. Your order is released once payment is received.